ORDERING INFORMATION GENERAL Please complete either our Sample Submission and Authorization Form. Link is on the Home Page or supply the following information on your company's stationery, or e-mail the form. 1. Purchase Order Number. 2. Reporting and billing addresses. 3. Reporting phone number, FAX number and/or email address 4. Street address for sample return. 5. Sample I.D. 6. Analyses requested. 7. Information about the chemical structure and physical properties of all samples                          submitted for analysis 8. The expected levels and required detection limits of requested analytes 9. Any hazards associated with the samples 10. Sample disposal information (see below) Samples arriving after 3:00 pm. are logged into our system on the next business day. Jensen Technologies reserves the right to refuse to receive or analyze samples that are deemed to be unsafe to handle in our facilities or for any other reason. SAMPLE QUANTITY REOUIRED Except for some physical tests and water determinations, a few grams of sample are typically an adequate amount for most analyses. Waters and wastewaters may require field preservation, cold shipment or other specialized handling to insure sample integrity.          Check with Jensen Technologies to verify the sample quantities and/or handling required for analysis.       ANALYSIS REPORTS Analysis reports are normally sent by e-mail. Upon request, reports will be provided by telephone, hard copy, or FAX at no additional charge. Inquire about other reporting formats. All results are held in strict confidence. Results will be released to a third party only when authorized by the original client. QUOTATIONS Written quotations are available to secure pricing for projects and special analyses. These quotations are valid for 30 days unless otherwise noted.         . SAMPLE STORAGE, RETURN and DISPOSAL All samples remain the property of the client Any unused portion of a sample will be returned unless the client certifies that the sample can properly be disposed of in the municipal waste system (landfill or sewer). A fee of $3.00 per sample (minimum $10.00 per order) will be billed for all returned samples. A minimum $50.00 surcharge will be added to orders requiring special packaging and labeling as hazardous materials. Samples are normally held for 30 days after reporting. Perishable samples will be returned to the customer or discarded after allowed holding times have elapsed. PRICING POLICY It is the policy of Jensen Technologies to set prices at a fair and equitable level for quality analytical services. While we attempt to maintain the listed rates, the prices are subject to change without notice. Specific test methods and pricing may not be applicable to all sample types. In these cases the customer will be notified and, if appropriate, a special price quotation will be provided. DISCOUNTS Discounts may be available for large quantities of samples. Contact Jensen Technologies for more information. PAYMENT Payment must accompany order of services unless credit is arranged. We accept cash or check for payment of services. LIMITS OF LIABILITY AND WARRANTY It is the intent of Jensen Technologies to provide the most reliable data possible for contracted analyses. These services are provided without warranty or liability, implied or otherwise, of any kind. . Back to Services